Paid And Unpaid Revisions
Revision requests fall into two categories. These are paid and unpaid revision requests. In order to qualify for a free revision, one of the following must be true:
- The Writer Failed to Follow Your Instructions
- The Paper Contains Factual Errors
- The Incorrect Citation Format Was Used
- There Are Not Enough or There Are To Many Words
- There Are Spelling And Grammatical Errors
- The Writer Did Not Use The Proper Number of Sources
- Requested Sources Were Not Used
- Citations Were Missing or Incorrect
In addition to this, requests for free revisions must be submitted within one week of downloading your final draft for essays and other papers that are less than twenty pages long. If your document is twenty pages or longer, you have a grace period of two weeks.
If your paper does not qualify for free revisions, we are still happy to make changes for you. You will be charged a reasonable fee, and we will work hard to finish the revision quickly and accurately. The amount of money you will be charged depends on the extent of the changes to be made. You will be informed of the cost and how long the work will take. Your writer will only proceed when you give consent. Revisions are considered chargeable if the following applies:
- You request a revision after the grace period has expired
- You request a revision that reflects a change to your original instructions
- Your revision involves adding on to your original paper
Please make revision requests as soon as possible so that we can help you as best we can.
Assigning a Writer to Your Revision
In almost every case, the person most qualified to complete your revision quickly and accurately is the writer who worked on your paper in the first place. This is true even in the event that the revision is due to a mistake on the writer’s part. Because of this, we work hard to ensure that the original writer completes the revision. This is why we have a time limit on requests for revisions.
However, it is important to note that during busy seasons, writers are given new assignments very quickly. Because of this, we do reserve the right to assign a new writer to complete revision requests.
Although we do not recommend it, we will try to honor all requests to have a new writer assigned to your paper. However, it may not be possible to accommodate this request in every case. If we are not able to reassign your revision, we will inform you so that you can decide on how to proceed.
Limitations to Requests For Revisions
We are unable to accept any more than three revision requests for any paper. This applies to both paid and free revisions. Beyond this, customers will be required to place a new order and provide a new set of writing instructions.
Further, we will only accept revision requests that come within 30 days of the completion of your final draft. After this, a new order will be required as well.
Policy Changes
We reserve the right to change these policies in any way for any reason without prior notification. We will make a reasonable effort to announce any changes on our website. However, we have no way of guaranteeing that all customers will see that announcement. Because of this, it is the customer’s responsibility to understand and abide by these policies.
Instructions on Requesting a Revision
The easiest and most preferred way to request a revision is to use the revision request button. When your paper is completed, you will be informed that it is ready for review. At this point you will be able to log into your customer account, access the paper, and review it. If you are happy with the final product, the only thing you need to do is download it. If you are not happy, you can click the button to request a revision. You will then be asked to provide details of any changes you would like. We will contact you to inform you whether or not your request qualifies for free revision services.
If you download your paper, then realize it needs to be changed, simply contact customer support. They will tell you how to proceed.
Questions or Concerns
If you have a question about a specific revision request or just require general information please contact customer support. If you have concerns or complaints, these should also be directed to our customer service team. They are available online or by chat.
