Terms of Use

We are always grateful for new and returning customers. However, in order to do business with us, we must insist that you adhere to the following terms of use. They are put in place for both your protection and ours. Please familiarize yourself with these and review this page frequently in the event that these conditions change.

Order Payment

The payment for the Product is calculated according to the Company’s pricing and should be paid in advance. The Company starts to process the Order only after the payment for the Product is made and is authorized.

The Customer can provide payment in instalments, when requested, as long as the following terms are followed:

  • The price of the Order should be $500 (USD) or higher
  • The first part of the payment should be paid right after the Customer receives the first payment link

* Company representatives reserve the right to refuse a Customer in splitting the payment if such a step might comprise successful Order fulfillment.

** If the installments are not issued within a specified time frame, the company reserves the right to temporarily suspend the Order fulfillment until the due amount is received.

Order can be paid via Credit Card, Wire Transfer (payment via this method may take up from 3 to 14 business days) and/or Personal Credit Balance.

If the transaction fails, the Customer should check the balance on his/her card, online purchase restrictions and card validity before contacting the Support Staff for assistance.

Placing an Order

Placing an order on our system involves providing information about the assignment, the day that it is due, the academic level, type of assignment, and specific instructions. In order to receive the best service possible, and to ensure that their paper meets their standards, customers agree to provide all relevant details, and to provide accurate information.

If they fail to do so, customers acknowledge that they may not be entitled to free revisions or other guarantees.

Changes to Orders

Customers are absolutely free to make changes to any order at any point in time. However, these changes may result in delayed delivery of products, or extra charges. We are happy to accomodate changes to orders. However, if a customer requests a change, they acknowledge that this may impact funds due, deadlines, and any guarantees.

Use of Our Products And Services

While our clients gain full ownership over any documents they purchase from us or any services we provide, there are some limitations. We establish these limitations to protect both our consumers and our business reputation.

Our papers are intended for reference and educational purposes. Customers agree that they will not sell or provide these papers for commercial use. They also agree to take full responsibility for any use of our products beyond their intended purposes.

Copyright laws are highly upheld by the Company and violation of the Company’s Terms and Conditions is entirely the Customer’s responsibility.

Customer Account

Upon placing their first order, customers will create a personal account. This will be protected by a password of their choosing. It is the consumer’s responsibility to use a password that is complex enough to prevent hacking, and to ensure that no one has access to their password at any time. In the event that the consumer believes their customer account has been compromised, they agree to inform Pro Essay Service immediately. Further, customers agree that they will not allow anyone to use their account to communicate with us or obtain services.


All balances due must be paid before services are rendered, products are made available for download, or services continue. In the event that a customer has credits, those will be made available to them at any point should they choose to use them as payment towards any products or services. One credit is the equivalent of one United States dollar.

Refund Policy

Please refer to our refund/money back guarantee policy for more information on this.


Revision requests must be made within one week for standard research papers, essays, etc. Revision requests for assignments longer than 20 pages, or thesis and dissertation work must be made within two weeks. Please refer to the revisions page for details.

Billing Verification

On occasion, our anti fraud protocols, or your own financial institution may require that we obtain extra verification from you. This is to ensure that no person is committing financial fraud by paying for our services. We will contact you immediately to let you know which documentation we need.

Failure to provide such documentation will result in the suspension of your account, and all work on any active projects will be halted. If we believe that fraud  has occurred, your financial institution as well as any relevant law enforcement agencies will be contacted.

Minors And The Use of Our Products Services or Website

As a general rule, our services are intended for those who have reached the age of majority. Those between the ages of 13 and 17 may use our site for informational purposes. They’re parents may place orders on their behalf. We specifically bar anyone under the age of 13 from accessing our products or services, or from creating an account.

Third Party Content And Websites

At any given point in time, there may be content from third parties or links to external websites. This includes but is not limited to blog posts and ads. Customers who click on links to external websites or who take any advice given here do so at their own risk.

Miscellaneous Provisions

All Terms and Conditions that define the rights and obligations of both contract parties, the Customer and the Company, are listed in this Agreement. This document solely, its statements, promises or inducements, are to be considered valid or binding. After accepting the Terms and Conditions, this Agreement supersedes all previous verbal or written communications and/or Agreements between the parties.

The Customer accepts that if a certain portion of the Terms and Conditions is in conflict with any state law, it will not affect the rest of the document. The Customer’s rights and obligations will continue to be in force for all other terms of this Agreement.

Dissertation Services

The Customer should provide a specific end date for his/hers dissertation project in order for the company to process the order correctly. The 'End Date' cannot exceed 8 months from the order placement date.

If the dissertation project is required to be submitted by Chapters, deadlines should be provided for each Chapter.

If the dissertation project is required to be submitted by Chapters, they are provided one by one after confirmation of the previous Chapter by the Client. The writer cannot work further on the order without confirmation of his/her work.

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